Delivery: Most items are shipped by USPS by first class mail. Some items depending on size and weight will be shipped USPS Priority mail or UPS. You can l also choose expedited service for additional charge
Returns: All items can be returned with 7 days of delivery. We don't cover return shipping charges.
Satisfaction Guarantee: We do appreciate your order and your support of the Band of Oz and we will give you the service to make sure you are satisfied with your purchase. Please contact us with any issues you may have